Payment

– Pago por adelantado –
En el caso de pago por adelantado, su pedido será procesado tan pronto como hayamos recibido el pago. To realize a transfer from the bank, the guarantee of the proporcionar su number de pedido con el propósito de uso, para que podamos asignar su transferencia. Dependiendo de la entidad de crédito, su pago puede tardar entre one y three días hábiles en llegar.

– Pago a cuenta –
In the case of the pago a cuenta, it is open to the reception of the mercancía. To realize a transfer from the bank, the guarantee of the proporcionar su number de pedido con el propósito de uso, para que podamos asignar su transferencia.

– Recordatorio de pago –
Por supuesto, sabemos que algo puede pasar ápidamente a la vida cotidiana. As it is, for the benefit of no one is worried that the record will be a factual pendiente. Recibirá a correo electrónico de nuestra parte. A continuación, the realization of the transferencia more quickly possible del importe pendiente.

Shipping

– Socios de envío –
The envío is realiza a través de nuestros socios de envío DHL o DHL Express, así like UPS.

– Shipping costs –
The shipping costs depend on the price, and are calculated individually for the contractual partners DHL, DHL Express or UPS and are offered to the client.

– Time of delivery –
Alemania:
The delivery to the Alemania generally takes place between 1 and 3 days. If you arrive at 12:00 p.m., you will normally proceed on the same day. As a result, it is possible that we received it on the same day.

Europe:
The delivery to Europe was delayed for 2 to 5 days.

Mundo:
The delivery to Europe will take place within 5 to 14 days, depending on the country.

– Entrega por expreso –
The time of delivery is not as fast as possible, both are delivered by DHL Express or UPS by an additional cargo. The food delivery items depend on the country, the price and the amount of the package.

English:
An urgent delivery to the German language is possible, but the products are received on a daily basis included with delivery normally.

Europe/Mundo:
An urgent entry for Germany will take place between 1 and 4 days, depending on the country.

– Seguimiento –
Immediately after you have entered the next socio-logistical process, you receive a confirmation of the new part via the electronic chain with a seguimiento number and an enlace seguimiento del envío. Con esto puede ver el estado actual de su envío en cualquier momento. If there is a problem with the location of your delivery, you will be in contact with us.

– Entrega a una estación de empaque DHL or point of access to UPS –
Por supuesto, también puede recibir sus productsos en una estación de embalaje de DHL o en point of access to UPS. In this case, specifically the postal number and the location of the embalaje or the ID de ubicación with the direction of the different entrega. The mismo is also sent to an office of correos.

– Mercancías dañadas por el transporte –
If the package or our mercancías han sido dañadas debido al transporte, póngase en contacto with nosotros immediately. Los beenes dañados serán reemplazados por nosotros.